Action Item: Ban All Vacations
by J. Paul Reed (Netflix, USA) “I just got pager alert! Our service is reporting 100% CPU utilization; any ideas?” “Not sure, but let’s start […]
Category Archives: Software
New PhD Thesis: “Controlling the cognitive costs of coordination in large-scale distributed software systems”
By Laura Maguire, PhD Critical digital infrastructure (CDI) is increasingly at the core of many high-risk domains that serve societal needs. Electronic health records, military […]
Learning from surprise and investigations inspired by Resilience Engineering
By Lorin Hochstein (USA) Unexpected events that happen in production are often learning opportunities. At Netflix, we encourage teams to write up operational surprises that […]
A Conversation with Asher Balkin on Managing Risk and Uncertainty in Unprecedented Times
By: Beth Lay Asher Balkin is a Research Engineer at the Cognitive Systems Engineering Laboratory at Ohio State University, Columbus, Ohio. Asher has worked in […]
Knowledge, strategies, practices to respond to COVID flexibly Ragosta, Bergstrom, Saurin
What knowledge, strategies and practices do we have at hand to respond in a flexible manner to COVID-19? Lessons learned from Resilience Engineering and Societal […]
REdeploy, Resilience Engineering, Software Development and Operations Industries
Contribution from J. Paul Reed Presentation videos from this year’s REdeploy, a Resilience Engineering conference focused on the software development and operations industry, were recently posted. […]
Resilience Engineering should look more closely at Cyber Security
It is everywhere, it is hot, and we have a lot to contribute In a 2018 special issue of the Harvard Business Review, provocatively entitled […]
Asher Balkin Interviews Resilience Roundup’s Thai Wood
By: Beth Lay Silence. We have Thai Wood on the phone. Asher looks at me, puzzled, then mouths “who is interviewing who?” Asher and I […]