| By Lorin Hochstein (USA) Unexpected events that happen in production are often learning opportunities. At Netflix, we encourage teams to write up operational surprises that they encounter, even when there is no business impact. Watch the talk about learning from surprise at Netflix and check what we hope to learn from these write ups. Click here to watch the presentation |
| Incident analysis II: Investigations inspired by Resilience Engineering A blog created by Adaptive Capacity Labs offers interesting reflections and case studies of incident investigation in complex systems of several types. Click here to access the blog |
These stories are contributions to the REA Newsletter – Issue 5 Edited by Tarcisio Saurin